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User Guide

  • Register
    Member Registration
    Register to be our member NOW! Fully use functions in “My Account”.
     
    REGISTER NOW
  • Placing Order
    Placing Order
    Place your favorite items in your shopping cart and get delivered right after we have received from Japan!
     
    START SHOPPING
  • Shipment
    Shipping Method
    We can deliver your order to you by SF Express for Hong Kong local areas and EMS for overseas order.
     
    MORE DETAILS
  • Searching products
    Searching Products
    Feel free to search for products in your most convenient way!
     
    SEARCH
  • Return Policy
    Return Policy
    If return and refund is needed because of our mistake (such as wrong delivery), we will provide you with free shipping return and exchange service!
     
    MORE DETAILS
  • Follow Us
    Follow Us
    Keep yourself updated with new information and activities related to VELVET Online Shop.
     
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